After a construction project has been completed, Pro Edge Build moves all relevant job data to your warranty folder for future lookups. With Pro Edge Build, all warranty information is at your fingertips, making it easy to find, verify, and document all warranty support requests. Search warranty information by job number, address only or customer name, and refine your search by office location.

The Warranty tab brings all warranty information onto one screen, so you can be ready when your customer calls. Answer common questions such as:

• What is the status for a specific job?
• Is a customer support request covered by a warranty?
• Can I charge for repair services?
• Is equipment or pool still under warranty?
• Does the customer still owe money?

With Warranty Job Manager, view up-to-date warranty information, including type, period covered, status and any detailed notes entered.

Tech Support
In the event that our users need assistance, we provide a full tech support staff that can guide you through the ProEdge Build system whenever needed. Unlike other software providers, there is no cost to you to use our online tech support and phone hotlines.

Secure Information
With ProEdge Build your proprietary information is kept safe and is backed up by remote servers daily. Our server host is constantly updating firewall protections to guard you against the latest risk issues that threaten computers everywhere. In addition, our software allows you full control of the access and permission levels to view your data by employee.

Customer Support
Your custom website will include a ‘customer support’ menu with all documented user manuals as well as training videos. Also available is on-line support requests with programmers responding within minutes. Our Technical Support team is trained to guide you thru the software and with the latest web access software, fix any problems you may encounter.


See more screenshots in the Software Gallery and video tutorials in the Online Demo